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Digitalisation
Business KPIs
About us
Our clients
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  • MecaPlanning

The digital platform to manage and streamline your entire aftersales operation

MecaPlanning is the digital aftersales management platform designed for workshops, dealerships, multi-brand groups and manufacturers, covering cars, motorcycles, commercial vehicles and even marine. It synchronises reception, the mechanical workshop, parts and courtesy vehicles in real time, giving every manager complete visibility and real control over the business. With its fully integrated Bodywork module, MecaPlanning also covers collision repair management, from appointment booking to assessment tracking.
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01 / RESULTS

Measurable results

By automating repetitive tasks, MecaPlanning frees up time for your teams, improves your workshop’s profitability and boosts customer satisfaction.
+15%
more billed hours
÷3
inbound calls for the same number of appointments
-40%
average vehicle downtime
02 / WHO IS IT FOR?

A platform that adapts to every profile and every type of workshop

Cars Motorcycles Commercial vehicles Marine Single-site Multi-site Single-brand Multi-brand Agile businesses Large groups
Site

A clear, instant view

Whether you are a dealership or an independent workshop, all connected staff have a clear, immediate view of every job. They communicate with colleagues in real time, without unnecessary trips or calls, and handovers between departments (reception, workshop, parts, vehicle handover) happen without downtime.
Group & Manufacturer

A shared, standardised tool

For groups, MecaPlanning is a single tool that guarantees a consistent view whatever the brands managed. It lets you set up and manage processes as part of a group strategy, with comparable KPIs across all sites.
End customer

A simple, self-service experience

With appointment booking by QR code, via the dealer’s website or the call centre, end customers are fully self-sufficient. They can track the progress of work on their vehicle at any time, through to its availability, handover and satisfaction survey.

03 / KEY FEATURES

Complete management, from the first appointment to invoicing

04 / THE BODYWORK MODULE

What about bodywork? 360° management, built into MecaPlanning

MecaPlanning’s Bodywork module is fully integrated into the solution. For garages with a collision repair shop, your teams manage mechanical and bodywork jobs without multiplying tools, sharing the same resources: manufacturer tools, staff, courtesy vehicles and more.

Optional paid module

A dedicated calendar for bodywork managementA dedicated calendar for bodywork management
Separate handling of bodywork, assessment and mechanical files; allocation by damage severity (light, medium, heavy) with repair times taken into account automatically; automated scheduling based on the availability of panel beaters, painters and preparers; a view of workshop load over several rolling weeks.
Built-in integrations with the main bodywork estimating solutions: DARVA, Qapter (Solera/Sidexa), Diva (Lacour), and direct connection to the extranets of national and local loss adjusters. Any new portal can be connected on request, subject to its publisher’s agreement: one tool for the entire bodywork and assessment chain.
Dashboard of repairs, delays and vehicle downtime; smart scheduling based on available skills; productivity analysis (occupancy rate, remaining workload, forecasting); controlled customer communication at every key stage.
An interface adapted to each profile (panel beater, mechanic, painter), with 3-step job tracking (to do, in progress, done), updated in real time by the technician on computer, tablet or smartphone.
05 / BENEFITS

The benefits of MecaPlanning, at every level

Visibility is at the heart of MecaPlanning: every level of the organisation (site, group, manufacturer) has the information it needs, when it needs it, for truly shared management.
Fonctionnalité

Online appointment booking

  • For the site
Fewer inbound calls for the same number of appointments.
  • For the group & manufacturer.
Standardised across all your sites, with optional multi-site slots
Fonctionnalité

Synchronised schedules

  • For the site
Better coordination between departments, for customer slots you can always rely on.
  • For the group & manufacturer.
Consolidated view of resources and better workload distribution between sites.
Fonctionnalité

Multi-channel communication

  • For the site
More transparency and customer satisfaction.
  • For the group & manufacturer.
A consistent brand customer experience, whatever the site.
Fonctionnalité

KPI tracking and visibility

  • For the site
Decisions based on real-time operational data.
  • For the group & manufacturer.
Consolidated group tracking, with optional detailed analysis by site.

Need more information?

Let’s digitalise every step of your aftersales together. Initial on-site training and ongoing support are included, along with additional options you can activate as needed: skills-based appointment allocation, advanced performance analysis, multi-site appointments, technician tablets and dedicated processes. Request a personalised demo of MecaPlanning and its Bodywork module, or download the brochure to find out more.
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Discover our other solutions

MecaPlanning Agent
Digital aftersales management for agile businesses.
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MecaPlanning Factory
Industrialising new and used vehicle preparation centres
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06 / FAQ

Frequently asked questions

Why centralise your workshop schedule in a single tool?

Whether you still work with a paper schedule, a spreadsheet or several digital tools that don’t talk to each other, the symptom is the same: information has to be re-entered or checked manually at every step, with a risk of errors and double bookings. MecaPlanning automatically centralises and synchronises all this information, giving the whole team a shared, real-time view, whether you run a single workshop or several sites.
No, and this is a key point: MecaPlanning is not designed to replace your DMS but to complement it. Implementation involves connecting the two systems, with no duplicate entry or disruption to your business during the transition, so your DMS becomes more effective across all aftersales operations.
The Bodywork module is a fully integrated MecaPlanning extension that existing customers can activate instantly, with no set-up fee or additional DMS integration. It provides a dedicated calendar, connection to estimating and assessment tools, real-time tracking and a technician web app.
Yes. MecaPlanning adapts to car, motorcycle, commercial vehicle (HGVs, vans, agricultural machinery) and marine workshops, as well as fleet management, with appointments bookable several months ahead for preventive maintenance and handling of urgent walk-in jobs.
Yes. Initial on-site training is provided to get you started, complemented by ongoing online support (WebTraining): more than 20 sessions a month, open to all active licence holders.