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  • CallAuto

CallAuto conversational AI agents

Automate calls, text messages, emails and WhatsApp with a team of AI agents trained for automotive retail. Available 24/7, they answer, qualify, book appointments, create leads and interact directly with your business tools to improve the customer experience and your teams’ productivity.
Book a demo
01 / KEY FIGURES

Artificial intelligence that delivers measurable results

+80%
of conversations are completed end to end with CallAuto.
+43%
add-on sales when booking workshop appointments.
15
calls recovered on average every day per site.
50 000
automotive conversations analysed to train our AI agents.
02 / A NEW APPROACH

Automate your communications without
dehumanising customer relationships.

At a car dealership, up to 40% of inbound calls go unanswered at busy times. Every missed call is a potential appointment, add-on sale or business opportunity lost.

A team of AI agents available 24/7 for your customers

CallAuto provides a team of conversational AI agents that can instantly answer calls, text messages, emails or WhatsApp messages, understand customer requests, take the necessary actions and, when appropriate, transfer the conversation to a staff member.
The result :
no contact is ever lost, teams save time and customers enjoy a seamless experience, available 24/7.
03 / BENEFITS

Why choose CallAuto?

Available around the clock
Available 24/7, CallAuto absorbs peaks in activity, handles dozens of calls at once and ensures continuity of service, even outside opening hours.
Increase your profitability
More appointments, more add-on sales, fewer missed calls, better workshop load and greater customer satisfaction.
Free up your teams
Staff focus on complex cases while AI handles repetitive requests: appointment booking, qualification, follow-ups, reminders and confirmations.
AI designed for the automotive industry
Unlike general-purpose voice assistants, CallAuto masters the business processes of automotive retail: new and used vehicles, aftersales, rental, sales administration, CRM and call centres.
04 / KEY FEATURES

Everything you need to automate your communications

CallAuto conversational AI agents handle every step of the customer relationship, from receiving a call to carrying out actions in your business tools, for a seamless experience for both your customers and your teams.

Natural language understanding

Natural, fluid, context-aware conversations, powered by AI trained on more than 50,000 real dealership conversations.

Autonomous appointment management

Workshop scheduling, courtesy vehicle booking, new and used vehicle delivery, customer reminders, manufacturer campaigns…

Add-on sales

The AI agent systematically applies your sales scripts and offers suitable additional services (inspection, replacement vehicle, warranty, etc.).

Advanced customisation

Choose your agent’s name, voice and tone, or even clone a staff member’s voice, for an experience fully consistent with your brand.

Escalation to a staff member

When a request goes beyond its scope, CallAuto automatically passes the case to the right person, with no break in the customer journey.

Multi-channel AI agents

Automatically handle phone calls, text messages, emails and WhatsApp messages from a single platform.
05 / USE CASES

AI tailored to every role

Aftersales, sales, rental or sales administration: CallAuto adapts to every area of the dealership to automate repetitive tasks, improve service quality and free up your teams’ time.
Aftersales
Automatically schedule workshop appointments, optimise schedule occupancy, offer additional services and reduce missed calls.
Qualify prospects, follow up leads automatically, schedule test drives, create CRM tasks and guide the customer through to booking an appointment.
Organise deliveries, contact customers, collect missing documents and automate satisfaction surveys.
Book a vehicle, check availability, confirm bookings and manage follow-ups.
06 / THE CALLAUTO DNA

What makes CallAuto different?

AI trained on more than 50,000 automotive conversations
Business expertise built directly into every scenario.
Truly autonomous agents
They make decisions, take actions and update your business tools without human intervention.
Unrivalled customisation
Voice, name, scripts, business rules and level of autonomy adapt to your organisation.
AI connected to your ecosystem
Unlike generic voice assistants, CallAuto acts directly in your software (CRM, DMS, workshop scheduling, etc.).
07 / CUSTOMER TESTIMONIAL

“CallAuto is a game changer”

CallAuto’s additional aftersales appointment booking capacity integrates really well with our MecaPlanning tool. The technology itself is incredible. The perceived latency is minimal. Customers have adapted and, I think, appreciate the shorter waiting times we now offer them.
Jean-Marc MalletParts and Service Director, BYmyCAR Côte d’Azur
08 / ECOSYSTEM

Connected to your environment

CallAuto connects easily to your existing infrastructure to automate actions, synchronise information in real time and deliver a seamless experience for your teams and customers. The solution can communicate with:
Telephony DMS CRM Workshop scheduling software Other bee2link solutions Business tools Third-party apps

Turn every call into an opportunity

Discover how CallAuto helps you reduce missed calls, automate your appointments and give every customer an immediate response.
Book a demo
09 / FAQ

Frequently asked questions

What is the best software to automate calls at a car dealership?

AI-based conversational agent solutions can now automate a large share of a dealership’s inbound and outbound communications. The goal is not just to answer calls, but also to qualify requests, schedule appointments, create leads, send confirmations and offer additional services.

CallAuto goes further than a simple interactive voice response system or a smart switchboard. With AI specifically trained on automotive retail, the solution understands natural language, interacts smoothly with customers and acts directly in the dealership’s business tools (CRM, DMS, workshop scheduling, etc.). It improves service quality while reducing missed calls and increasing team productivity.

Missed calls mean a significant loss of business opportunities. Yet 80% of contacts with a dealership still happen by phone and, at busy times, up to 40% of inbound calls go unanswered. A late response or no response at all can mean losing a workshop appointment, a sale or a loyal customer.

CallAuto answers calls instantly, 24/7, with no volume limit. The conversational agents handle recurring requests, schedule appointments, answer the most frequent questions and automatically transfer complex cases to a staff member when needed. This round-the-clock availability considerably reduces missed calls while improving the customer experience.

Workshop occupancy depends directly on how quickly appointments are offered, confirmed or rescheduled. Unanswered calls and empty slots all mean lost revenue.

CallAuto automates appointment booking, manages customer reminders, follows up incomplete requests and can even offer available slots in real time thanks to its integration with scheduling software. The AI agents help optimise workshop load while freeing teams from the most repetitive tasks.

Automated appointment booking relies on artificial intelligence that can understand the customer’s request, check availability and carry out actions directly in the dealership’s business tools.

CallAuto can manage the entire process autonomously: workshop appointment booking, courtesy vehicle reservation, SMS or email confirmations, automatic follow-ups and updates to management software. Staff can then focus on complex requests while routine operations are fully automated.

The latest generations of conversational agents use natural language to hold conversations close to those of a human adviser. They can identify the context, ask the right questions and adapt their answers to the situation. 

CallAuto was developed specifically for automotive retail and trained on more than 50,000 real dealership conversations. This specialisation allows it to understand requests related to aftersales, vehicle sales, deliveries, service contracts and manufacturer recall campaigns, with far greater relevance than general-purpose voice assistants.

A conversational agent’s effectiveness depends on its ability to communicate with the tools teams already use: CRM, DMS, workshop scheduling software, telephony and customer databases.

CallAuto integrates easily with the existing IT ecosystem, without disrupting the dealership’s infrastructure. The solution is connected to bee2link group software such as OpenFlex, MecaPlanning, Myrentcar and ANA, as well as to the main telephony, CRM and DMS tools on the market. Information is synchronised in real time, ensuring a seamless customer journey and complete continuity of operations.

Car dealers today must meet expectations of instant availability while facing growing volumes of requests. Conversational agents absorb these peaks in activity without increasing headcount.  CallAuto helps dealerships handle more requests, improve service quality, reduce missed calls, optimise workshop occupancy and generate more add-on sales. Available 24/7, the solution ensures a fast response across several channels (phone, SMS, email or WhatsApp) while integrating with existing business processes to automate low-value tasks.